📦 Shipping & Returns

Free shipping, easy returns, and complete peace of mind

Shipping Information

FREE SHIPPING

Standard Delivery

3-5 Business Days

Free insured shipping via FedEx or UPS. Signature required for all deliveries over $1,000.

EXPEDITED

Express Shipping

1-2 Business Days

Available for $29.99. Perfect for last-minute gifts or special occasions. Order by 2 PM EST for same-day processing.

INTERNATIONAL

Worldwide Delivery

7-14 Business Days

We ship to over 50 countries. Customs fees and import duties are the responsibility of the recipient.

Shipping Details

Processing Time

Most in-stock items ship within 1-2 business days. Custom or made-to-order pieces may take 2-4 weeks. You'll receive an estimated delivery date at checkout.

Tracking & Insurance

All shipments are fully insured and require a signature. You'll receive tracking information via email as soon as your order ships.

Packaging

Every piece arrives in elegant packaging, perfect for gifting. Engagement rings include a complimentary ring box.

Delivery Issues

If you're not available to sign, the carrier will leave a notice. You can arrange redelivery or pickup at a local facility. Contact us if you have any delivery concerns.

Returns & Exchanges

1

30-Day Return Window

Changed your mind? Return any item within 30 days of delivery for a full refund. No questions asked.

2

Free Return Shipping

We provide a prepaid, insured return label. Just pack your item securely and drop it off at any FedEx or UPS location.

3

Quick Refund

Refunds are processed within 3-5 business days of receiving your return. You'll be notified via email when your refund is issued.

Return Policy Details

What can be returned?

All jewelry can be returned within 30 days in original, unworn condition with all original packaging and documentation. Items must not be engraved, resized, or altered.

How do I start a return?

Contact our customer service team via email or phone. We'll send you a prepaid return label and instructions. It's that simple!

Can I exchange instead of return?

Absolutely! We're happy to exchange your item for a different size, style, or piece. Contact us to arrange an exchange.

What about custom or engraved items?

Custom-made, engraved, or resized items cannot be returned unless there's a manufacturing defect. We'll work with you to ensure you're completely satisfied before customization.

Lifetime Warranty

All jewelry comes with a lifetime warranty against manufacturing defects. We'll repair or replace any defective item at no charge.

International Orders

We're proud to serve customers worldwide. Here's what you need to know about international shipping:

Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These fees are not included in our pricing.

Delivery Times

International delivery typically takes 7-14 business days, but can vary by location. Customs processing may add additional time.

International Returns

International returns are accepted within 30 days. Return shipping costs are the customer's responsibility for international orders.